Refund Policy

30-Day Money-Back Guarantee

We stand behind the quality of our AI skin analysis. If you are not satisfied with your report for any reason, you may request a full refund within 30 days of your purchase date. No questions asked.

How to Request a Refund

1. Send an email to [email protected]with the subject line “Refund Request”.
2. Include the email address you used at checkout so we can locate your order.
3. We will process your refund within 3–5 business days. The refund will appear on the original payment method.

What’s Covered

• Dissatisfaction with the quality or accuracy of the report.
• Technical issues that prevented you from accessing your report.
• Report was not delivered to your email.
• Any other reason — no questions asked.

After a Refund

Once a refund is issued, access to your report may be revoked. You are welcome to purchase a new analysis at any time.

Late or Missing Refunds

If you haven’t received your refund after 5 business days:

1. Check your bank or credit card statement again.
2. Contact your bank — there is often a processing delay.
3. If you still have not received it, email us at [email protected] and we will investigate.

Contact

Refund questions? Email [email protected]and we’ll respond within 24 hours.